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Process
RightRate monitors in real time the accuracy of your freight invoices on a vessel/voyage basis. Our patent pending technology identifies and resolves invoices that are billed erroneously. The result: billing accuracy, expense reduction, cost avoidance improved earnings and radically minimize post-invoice issues.
  1. Carrier sends EDI files to our server after vessel departure from last outbound port of call.
  2. RightRate scans all files for mis-rated invoices.
  3. Within 24 hours after receiving original files, CST emails invoice corrections required.
  4. Client has full visibility via web browser as to carrier invoices identified as mis-rated and emailed to carrier.
  5. Carrier returns error file with comments. If they concur with CST findings, they send a corrected invoice to CST’s server within 48 hours after receiving the correction request. If an originally identified invoice error sent to carrier by CST is confirmed correct as billed, CST will adjust the invoice and reflect the carrier's comments, thus removing it from the error report.
  6. Client is able to view via web browser that a corrector has been received for the originally identified mis-rated file.
  7. Carrier adjusts their billing statement to client showing the corrected invoice amount as processed by RightRate.
  1. Select carriers are able to send e-invoice files from 2006-2009 to our server.
  2. RightRate scans the files for mis-rated invoices using a single mouse click.
  3. Within 24 hours after receiving original files, CST emails invoice corrections required.
  4. Client has full visibility via web browser as to carrier invoices identified as mis-rated and emailed to carrier.
  5. Carrier returns error file with comments. If they agree with CST findings, they send a refund confirmation to our server.
  6. Client is able to view via web browser that a cash refund will be issued to them by their ocean carrier.
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